Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • June 04, 2014

    Tommy, I can't begin to Thank you enough for everything you did for my Dad and my family. You personally coming to the house the morning he passed was so comforting and thoughful. You told me you would treat him as your own and that's exactly what you did! You took him away in class. Just the way he would have liked. The services were amazingly beautiful and the dozen roses you put out did not go un-noticed. The cleanliness of your place, the warmth, the people who work there. It's all Class Act and amazing. Everyone was so nice and extremely helpful. Helping with the Military Burial is something I will NEVER forget. I was touched. It was heartfelt and I am so proud of you all. My Dad would be proud too! Thank you again from the bottom of my heart. You're The Best.

    Monica B.
  • February 27, 2014

    I just wanted to send a note to tell you all how much we appreciated your caring comfort and assistance during our recent loss. You all made getting through the viewing and funeral so much easier. Having you there to direct us and get us for place to place was invaluable to us. I wish I lived in the area because I would be recommending you to everyone I know. Thank you so much.

    Steve and Barbara
  • February 07, 2014

    Dear Tom, Pete, Theresa, & Staff- Words cannot express our feelings of extreme comfort you extended during our time of sorrow. Our Dad would have been very pleased to know his funeral was perfectly orchestrated... including "Taps". Your professionalism touched all of us. Thank you!

    The Family of Tony
  • December 18, 2013

    We cannot thank you enough for all you have done. Your care, loving, and compassion is overwhelming. You did such a beautiful job with all of Raymond's arrangements, we couldn't be more grateful. Thank you for the lovely roses and more importantly, thank you for treating us as if we were family. You have been wonderful.

    The Family of Raymond
  • December 02, 2013

    Please accept a heatfelt "Thank You" to everyone at the Thomas J. Pirro Jr. Funeral Home for another job well done! You are a top-class act... A work of art... Everything was perfectly done. Very impressive... You do a fine job!! From the roses to your guidance and everything in-between. I thank you. You have a way of making a TERRIBLE time TOLERABLE. When I walked in I did not know what to expect but you took my worries and ran with them. Thank you. I have been to many Pirro funerals and have always been impressed by your professionalism compared to others. Thank you ever so much!

    Nancy and Family
  • November 30, 2013

    We wanted to thank everyone at the funeral home for your kindness and support during our worst days. Your patience, smiles, and hugs meant the world to us. You should all be proud of the beautiful work you do! What a great team!

    Olivia and Family
  • November 15, 2013

    Staff of Pirro Funeral Home - I'm certain you receive many of these but my family is truly grateful and appreciative of all your efforts, professionalism, and thoughtfulness at the passing of our mother, Carmella. We will never consider going anywhere else in times like these.

    John and Family
  • November 05, 2013

    We are grateful for the care you guys took in preparing our family to lay mom to rest. You were present when the situation called for it, and invisible when it was appropriate to be so. I am especially grateful for your sensitivity as you removed her from our home. The rose on her pillow was a tender touch. The plant from the business was also appreciated.

    The Family of Georgette
  • October 18, 2013

    The Pirro Family - Having spent my entire culinary career in country clubs there has been one quote drilled into my head "Attention to detail is the difference between good and great." The attention to detail at Pirro is impecable! You take the worst day in peoples lives and make it as easy as you possibly can. Thank you.

    Melanie
  • September 05, 2013

    Tom Sr., Tom Jr. and staff - Where do we begin to thank you? We are so blessed to have you all in our lives. Our dad was so very fortunate to have known you and have known that you would take care of us in immeasurable ways. During the worst moments of our lives, you cradled us all in the palm of your hands. Every detail was pristinely thought of and tended to as if we were family. Our family truly cherishes your kindness, generosity, and love you shared with us. We will always treasure how much you comforted us during this difficult time. We are reassured to know our dad has entered his glorious kingdom and will be blessing our lives each day. Thank you for holding us in your open arms while we led him there. Your love will never be forgotten.

    Cindy, Annette, Debbie, Lisa and Dominick
  • August 22, 2013

    Thank you so much for all the kindness you showed our family during such a difficult time. Although it is never easy to say good-bye to our dear husband and father, you and your wonderful staff made the services compassionate and comforting. We were so pleased with the professionalism and consideration you extended to both our family and friends. We sincerely appreciate all you did for us including the tribute video and music. It will continue to remind us of all the good and loving memories we will forever have of Eddy in the years to come. Thank you for everything!

    Dottie, Ralph, Sue, John, Lisa, and Families
  • August 21, 2013

    Dear Tom Sr., Tom Jr., and Staff- First let me thank you again for the courteous and professional execution of my dad's wake and funeral, I truly felt like family was caring for us. I also would like to thank you for the beautiful flowers and the donation to the Children's Foundation in memory of my dad. You gentlemen and your staff helped make an unbearable event, bearable. Thank you for that.

    Dale
  • August 15, 2013

    With sincere gratitude from myself and my family we thank you for your many kindnesses and the extent each one of you went through to make our time of sorrow - well- let me put it this way - we put everything in very capable hands and everything was done beautifully for my husband. We are very grateful. God Bless You.

    Cheryl and Family
  • August 13, 2013

    Thank you from the bottom of my family's heart for the loving and ultra-professional service that you provided. My Mom's loving sisters had nothing but praise for every part of your service and I certainly feel the same. My Mom would have been proud of how beautifully she was handled. God bless you for carrying on your family's craft so dilligently.

    Chris
  • July 30, 2013

    Thank you so much for the beautiful roses you sent. I can never properly express my gratitude for the beautiful service you provided for Ray and how wonderfully kind and compassionate all of you were towards myself and my family. Everyone commented on what a wonderful job all of you did. Thank you from the bottom of my heart.

    Chris
  • June 20, 2013

    Just a note to thank you all for the caring, sensitive, professional way you provided services for Ed and our family and friends. No detail was overlooked. We also appreciated the beautiful roses that were at the calling hours and cemetery. You made a difficult situation easier to bear.

    Beverly & John
  • May 10, 2013

    We would like to thank you for the upmost professional service you provided my family. Not just on a professional basis, but also on a caring and loving basis. You took care of my mom from the time you took her from home til the time you laid her to rest, and you did it with much respect and love as if she were part of your own family. For this we are very grateful. Many blessings to all of you.

    Joanne and Dennis
  • April 25, 2013

    Thank you for the way you handled mom's passing. Everything was just the way she wanted it. Your business is a 1st class operation. The rose on the pillow was such a moving touch. Mom looked beautiful. Thank you again for making her passing such a wonderful final memory.

    Barb and Gary
  • April 04, 2013

    Tom, We wanted to be sure to thank you for the kindness, concern and respect you showed to our family during a very difficult time. You and your staff were accomodating and professional from the moment I called you from the hospital. Every detail was just right ... You provided the perfect "goodbye" to a very deserving man and for that my husband and the family will be forever grateful. You do your job well, Thank you.

    Michael, Tracy and Family
  • March 15, 2013

    Tom & Staff, Thank you for all you did to make a very difficult time for our family a bit easier. The staff made everything comfortable for our family. They did everything to eliminate stress and to make the celebration of my father's life one he would have been proud of. We appreciate the kindness and family oriented services you provided.

    Marsha
  • February 28, 2013

    Dear Tom, Tommy, and all staff members, and Tony Speech, Your loving attention to all details gave my parents a lasting sense of dignity. They both looked beautiful and at rest. Our family is extremely grateful to you for all the kindness and patience afforded to us. God Bless you all.

    Patti, Lou and Family
  • February 04, 2013

    Dear Tom Jr. & Tom Sr. It has been two months since the passing of my son, Brian. My family and I want to "thank you". You and your staff were so helpful and caring. You can be very proud of the funeral home you have built for the area. It is a beautiful facility. The casket we chose was perfect. So many people remarked about it. You must admit his calling hours proved what a great person he was. We counted nearly 400 people passed thru. What a wonderful tribute to Brian. I miss him so much; but you really helped us with all you did for us at the time of his passing. Keep up the good work.

    Joyce
  • January 29, 2013

    To the Staff at Thomas J. Pirro Funeral Home: We cannot express enough how thankful we are for you handling our mother's services. You were able to restore her youth in a way we did not know was possible. Thank you for making this difficult time much easier to deal with. Thank you for the beautiful roses for her funeral. They added a nice touch.

    The Family of Rosaria M.
  • January 07, 2013

    We want to express our sincere gratitude to everyone for giving our Father/ Grandfather a perfect goodbye. The time everyone spent making sure we had everything we needed, and your concern and support for our family will always be remembered and appreciated. Special thanks to Theresa for being so patient with my hundreds of phone calls. Our Dad was a truly special man and he will be missed by many. Thank you again.

    The Family of Al
  • December 21, 2012

    Dear Tom, Thank you very much for the beautiful flowers in memory of my mother. We especially want to thank you for the professionalism and courtesy extended to my family. You clearly demonstrated why you have earned your reputation as the premier funeral home in CNY. You and your staff certainly eased the stress of this time of loss, which we truly appreciate.

    John and Carol
  • November 30, 2012

    On behalf of my Mother and family, I wanted to thank you for taking care of the funeral plans for my father George. I had no idea it required so much detailed planning, but you made the process as simple as it could be. Thank you for so many courtesies and kindnesses throughout the week, and for the beautiful red roses. You have a wonderful team of people! Theresa helped us with the pictures, tips for digital scanning, flowers, and so many other decisions. Thanks again for your thoughtfulness and professionalism during this very difficult time, we all appreciated it!

    The Family of George
  • November 21, 2012

    Tom Sr., Tom Jr., and Staff - Words cannot properly express how grateful we are to all of you for all that you folks have done for us. Your kindness and compassion in such a difficult time for us was so appreciated. Your facilities are top-notch, beautifu! We are so glad Brian had such a beautiful sendoff. Thank you again, Glad we chose you guys.

    Barb
  • November 05, 2012

    Dear Pirro Family, In every interaction we have had with any one of you over the past 2 years, we have been treated with great kindness, love and respect - always. Yes, we have had a great deal of sadness for many months now, but we are so thankful to have had your gentle and professional guidance to get through these difficult losses and emotions and trying times. God Bless you all and know that you all are remembered in our prayers too.

    The family of Joseph M.
  • October 26, 2012

    Dear Mr. Thomas Pirro Senior and Junior, Pete and the Wonderful Staff at Pirro's, Words cannot express how truly thankful we are to all of you for the beautiful service you did for my grandmother. God bless all of you. It takes a special kind of people to do what you all do. You truly are amazing people. My grandmother I'm sure is looking down with great love and appreciation. Thank you again from the bottoms of our hearts. We will always remember her special day as beautiful as all of you are.

    Salvatore and Samantha
  • October 25, 2012

    Dear Mr. Thomas Pirro Senior and Junior, Pete and the Amazing Staff at Pirro's, On behalf of all our families, we wanted to say how thankful we are to all of you. You are all truly angels. we will always remember my wifes/mothers special day. It was simply beautiful. You all are amazing people with blessed hearts. Your service and staff is incredible. Everybody said how wonderful and beautiful she looked and how amazing you all were. God bless and again we are truly grateful for everything you all have done for us.

    Yovan, Boshko, Vasko
  • August 17, 2012

    Dear Tom Sr and Junior and Staff, As usual you did an outstanding job with all aspects of Nick's funeral. You all continue your family's "magic touch", that delicate balance between businesslike perfection and soothing compassion. Our entire family is extremely grateful.

    LouAnne
  • August 15, 2012

    Dear Tom, Theresa, and entire staff, I will forever be grateful that a chance encounter - presentation at St. Margaret's - turned out to be such a wonderful decision. The peace I have, thank you to everyone at Pirro's, as I endured the funeral for my husband, will be forever remembered. I so appreciate the personal touches you gave to our family!

    Paula
  • July 24, 2012

    Dear Mr. Pirro and Staff, I wanted to take this opportunity to thank you all for your help during the recent unexpected loss of my mom. It truly meant a lot that you were so willing to go above and beyond to make her look so beautiful. Your professionalism and kindness will not be forgotten. God Bless.

    Deborah
  • July 22, 2012

    Dear Tom Sr, Tom Jr and the staff I want to thank you for all the comfort and help you showed me when my son, John passed away. I have never in my life been so distraught, but you helped me walk through every step along the way. I thank Ron for promptly getting John's body from Upstate, he was so kind, caring and so professional. Tom, you and the staff took my son and really made him look great, not like he had been so very sick, but almost perfect. I know the task was not easy. Everything about the service was so professional and I cannot thank you enough!

    Grace
  • July 21, 2012

    We would like to sincerely thank you for such a wonderfully put together service for our grandfather's funeral. Not only do we feel as though you conducted a seemless operation, it was hard for our family to lose such a loved member and all the staff were so amazing, it helped alleviate our pain and concerns. Your professionalism was deeply appreciated and we would love to send a big thank you from our family to yours.

    Joe, Heather & Dominic
  • June 30, 2012

    Dear Tom, Tom, Pete and Staff Thank you for the beautiful roses in memory of Nick. As usual your professional services were exceptional. Nick looked beautiful, he was so emaciated it was heartbreaking. But with your dignity and style you did a remarkable job and made Nick look like himself. I appreciate all you did to make Nick's funeral carried out with courtesy and class. God Bless You.

    Sister RoseMarie
  • June 22, 2012

    Words are inadequate to all of you to express our gratitude for making such a difficult time so comforting. As always, everything was done with class and dignity. Our mother was a special lady and would have been pleased.

    Sharon & Nick, Kathy & Mike, and Families
  • June 21, 2012

    To Thomas J. Pirro Jr. Funeral Home, Just a note to thank you all for the Beautiful Service for my dear friend Michael. As funerals are difficult for families and friends to say their good-byes - you all made it go so smoothly and a lovely memorable experience. God Bless you all.

    Cookie
  • June 20, 2012

    Thank you for making this difficult and painful experience bearable. I will not soon forget your help, care, and accomodating spirit. I'm sure our paths will cross again.

    Jim
  • May 22, 2012

    Dear Tommy and staff, Once again, you have helped us plan a fitting tribute to our father Joe. it has been a difficult year and you have been with us all the way with kind words, a gentle hand, and most of all, the utmost respect for our loved ones. Words cannot adequately describe our gratitude.

    Elaine, Pat and Bill
  • April 17, 2012

    We cannot thank you enough for the wonderful job you did on our mom's wake and funeral. She was so relieved and happy when you opened your new facility. As always, mom was right! All your attention to detail, your professionalism, and your ability to make everyone feel like family are the keystones to your success. God Bless! Finally and most importantly you made mom look absolutely beautiful. After months of illness and pain, we had to see her restored to her true "self". It's an invaluable "tool" to lessen the pain, the sense of loss the family naturally has. My compliments to you all. Again, thank you ...

    Pat, John and Family
  • March 13, 2012

    Thank you for all the courtesy, professionalism, attention to detail, ease of process, and fabulous follow-up for our Mother's funeral. After all these years dealing with your family- you are the best! We don't live there, but we know we can count on you anytime, anywhere. A million thank yous!

    Susanne and Family
  • February 28, 2012

    Many thanks for the beautiful floral arrangement at Tony's calling hours. We can't thank you all for the time, kindness and assistance you provided our family during this very difficult time in our lives. I am sure Tony was pleased with all the arrangements.

    Pat
  • December 09, 2011

    We couldn't be happier concerning the way you handled my mother's service. All of your recommendations came through beautifully. Now I know why my mother wanted you to handle her arrangements. She was right. You really made the entire day so much easier for the entire family.

    The Helen M. Family
  • November 08, 2011

    Dear Friends, The bouquet of red roses were soooo beautiful and soooo appreciated. Thank you! I must also mention the kind guidance and gentle understanding (of you and your staff) extended to us during this sad time was heart-warming. Your service was the best. Again, many thanks.

    Cecelia
  • September 30, 2011

    I would like to thank everyone who works at Thomas J. Pirro Jr. Funeral Home for the kindness that was shown not only to me, but to my entire family. It was very much appreciated. The roses that you sent were beautiful. Your entire staff's professionalism was noticed by everyone and made the whole process much easier for us. Thank you again.

    The Family of Mary T.
  • September 29, 2011

    We would like to thank you all for your hearthfelt sympathy shown to us in the loss of our dearly beloved mother Josephine. Thank you for the beautiful flower arrangement as well. Your kind handling of our mother's wake and whole funeral arrangement done by your staff made this much easier for our whole family. We can't thank you enough. May you have many, many successful years in your business to many families in the area. It was a pleasure doing business with you. God Bless!

    Carmen Jr., Ronald, Dick and Rose Ann
  • September 10, 2011

    Dear Tom,Thank you for taking such great care of our family after my dad's passing. You and Pete each possess the perfect combination of warmth, sensitivity and professionalism. Special thanks to Pete for being so kind to my mom and to Theresa for her helpfulness and efficiency. Your suggestion to go with the Army inscription on the casket was right on. It was very special and beautiful as was the military service at the cemetery.

    Jan and Family
  • August 12, 2011

    I can't begin to express myself for ALL that you have done for me, my family and my husband Anthony. Your staff was the utmost caring and gracious people and I want to thank you for giving my sadness and grief a little easier to go through this transition we call death. You went above and beyond just funeral service, it was dealing with an extended family. Thank you again and thank you Peter for ALL you have done. God Bless you all.

    Carol and Family
  • July 20, 2011

    Dear Mr. Pirro, On behalf of my brother and sisters, I want to sincerely thank you and your staff for the time, care and patience you extended to our family during a very sad and stressful time. Your kindness towards our family, and especially our father, will never be forgotten.

    Lisa and Family
  • July 08, 2011

    Thank you so very much for the beautiful roses you had for my mom. They are still so beautiful at my home. I want to especially thank you for your kindness, compassion, and your wonderful loving way you were with all of us. You made us feel like family in all the decisions that had to be made. You listened closely to how we wanted things and then they happened just that way. Thank you so much for all that you did to make mom's funeral go so smoothly. We all apreciate everyone on your staff that helped us. Mom looked beautiful, thank you Peter, and you all helped us through a difficult time.

    Kathy and Chris and Family
  • June 22, 2011

    Words cannot express how much we appreciated all the things you did to help us through those difficult days. Many people commented on how beautiful and peaceful Mary looked. The flowers were beautifully done and the special arrangement from the staff was appreciated. We were always treated with dignity and respect and our out of town guests were impressed. We are glad you are back in business.

    Joe and Elaine and Family
  • June 08, 2011

    I want to thank you for the beautiful flowers you sent. I also wish to thank you and your staff for everything you did to help us through the services and funeral. The personal touches were of great comfort to us. It is very difficult to say goodbye to a loved one, but you made the whole process easier and for that I will always be grateful. Thank you, again.

    Angela
  • May 21, 2011

    Tom Sr., Tom Jr., & their wonderful staff - Wow are we glad you were back in business. How we prayed for nothing to happen until your doors were open. We want to thank you for making my father's services just so perfect. The room was perfect, the services were spectacular. A job well done - as usual. You guys are the best. Thank you for the beautiful flowers you gave us and for all your love and support. We love you like our own family.

    Sue, Kathy, Dom, Dom Jr. and Juliana
  • March 20, 2011

    Dear Tom and Staff- On behalf of my family, I thank you for assisting me with the funeral arrangements for my Aunt's funeral service and for the flowers. It seems odd to say how well everything turned out in the context of death and a funeral, but you and your staff did a wonderful job and I know that my Aunt would have been pleased.

    Cathy & Family
  • January 20, 2011

    Thank you so much for all your help and compassion during this very difficult time of our lives. We will never forget the caring, warm services you and your staff provided. It gave our family a sense of comfort and closure. I know my mother would have been so pleased with the beauty and peacefulness you gave her at the end. The dignity and quality of the services were noticed not only by us, but from numerous family and friends. You made it possible for us to be able to go forward and only look back on great memories. My family and I also thank you for the lovely flowers.

    The Family of Doris T.
  • December 21, 2010

    Thank you for your kind expression of sympathy during this difficult time. We appreciate the beautiful floral arrangement. Your wonderful service, your kind staff, your attention to all the finer details was outstanding. Thanks for making our mther look as beautiful as she was. Thanks to kevin who helped my dad in and out of the limo. Your kindness and thoughtfulness will always be remembered.

    The Family of Carmella S.
  • October 18, 2010

    Thank you for professionally handling Philip's funeral arrangements. Your understanding, patience, guidance and support made a difficult and stressful time relatively easy for making decisions as a family. The compassion you showed and the wonderful attention to detail added an exceptional touch to the overall service and the comfort of our guests. Your efforts are greatly appreciated.

    The Family of Philip T.
  • September 06, 2010

    We appreciate everything you did for us during my husband/father's passing. it was very difficult to go through this process. We were thankful that my father determined his needs a few years ago and you were able to carry them out. Your professionalism and kindness made it easier for us. It was everything he wanted and we hope he got a glimpse of his tribute.

    Ernestine, Liz, Dorthea, and Frank
  • July 09, 2010

    Thank you for the beautiful flowers. More importantly thank all of you for your assistance and guidance. Thank you for the respect and compassion you showed my mother from the minute you came to get her right to the cemetery. You are all amazing.

    Carol